POLMED Submit a Claim


  • Please refer to the POLMED dental benefit tables for a summary of the dental benefits offered for the selected benefit option.
  • DENIS reserves the right to request clinical records and radiographs to process and assess claims.
  • Payment of claims is subject to and governed by the registered scheme rules. In the event of a dispute, the registered scheme rules will prevail.
  • Payment of valid claims is subject to the membership contributions being up to date on receipt of the claim. Payment of these contributions is regarded as acknowledgement that the member and beneficiaries are bound by the registered rules of their scheme.​

To ensure speedy service and assessment of claims, and to avoid rejection for late submissions, please ensure that POLMED queries and claims are routed to the correct administrator or managed care organisation.

NOTE: If POLMED claims are submitted electronically via EDI, the claims will be routed correctly by the various switching houses as long as the scheme details and options are correct on the claim.

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