Medshield
Your Dental Benefits
Medshield Medical Scheme / DENIS partnership for Dental Benefit Management Services
Medshield has partnered with Dental Information Systems (DENIS) with effect 01/07/2014.
To ensure your service experience is as efficient as possible the service channels are outlined below.
- Pre-authorisation for in hospital and moderate/deep sedation
- Pre-authorisation for Specialised Dentistry including orthodontics, periodontics and request for crowns and bridges
- All other dental enquiries including claims queries
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For pre-authorisation for in-hospital dental treatment or moderate/deep sedation in the dental rooms,
contact the Medshield Managed Care Contact Centre (DENIS) telephonically on 086 000 2121.Email hospitalenq@denis.co.za
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For pre-authorisation for Specialised Dentistry including orthodontics, periodontics and request for crowns, bridges, dental implants and dentures,
contact Medshield telephonically on 086 000 2120.Email member@medshield.co.za
Application forms (when required) for these specialised dental services can be obtained from the Medshield member call centre (086 000 2120).
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For all other dental enquiries including claims queries and benefit confirmation,
contact Medshield telephonically on 086 000 2120.Email member@medshield.co.za