Medshield

Your Dental Benefits

Medshield Medical Scheme / DENIS partnership for Dental Benefit Management Services

Medshield has partnered with Dental Information Systems (DENIS) with effect 01/07/2014.

To ensure your service experience is as efficient as possible the service channels are outlined below.

  • For pre-authorisation for in-hospital dental treatment or moderate/deep sedation in the dental rooms,
    contact the Medshield Managed Care Contact Centre (DENIS) telephonically on 086 000 2121.

    Email hospitalenq@denis.co.za

  • For pre-authorisation for Specialised Dentistry including orthodontics, periodontics and request for crowns, bridges, dental implants and dentures,
    contact Medshield telephonically on 086 000 2120.

    Email member@medshield.co.za

    Application forms (when required) for these specialised dental services can be obtained from the Medshield member call centre (086 000 2120).

  • For all other dental enquiries including claims queries and benefit confirmation,
    contact Medshield telephonically on 086 000 2120.

    Email member@medshield.co.za

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